Zendesk alternatives
Zendesk costs $69/mo on the plan we verified. We track 11 alternatives that do the same job, from $59/mo. One of them would cover what Zendesk does for less — Freshdesk. Prices were checked in August 2026.
11 alternatives to Zendesk
6 cover every capability we track for Zendesk; 5 do the same job but drop something.
Full coverage
The one marked “cheaper, covers it” would take over at a lower price — the same test the stack audit uses.
| Tool | Price | vs Zendesk | What you’d give up |
|---|---|---|---|
| FreshdeskCheaper, covers it | $66/mo | −$3/mo | Covers everything we track Zendesk for |
| LiveChat | $59/mo | −$10/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
| Tidio | $59/mo | −$10/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
| Gorgias | $77/mo | +$8/mo | Covers everything we track Zendesk for |
| Crisp | $95/mo | +$26/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
| HubSpot | $100/mo | +$31/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
Partial — what you’d give up
Same category or substantial overlap, but missing at least one primary capability. Useful peers — not 1:1 swaps.
| Tool | Price | vs Zendesk | What you’d give up |
|---|---|---|---|
| Freshsales | $39/mo | −$30/mo | No Helpdesk / ticketing |
| Help Scout | $45/mo | −$24/mo | No Chatbots / DM automation |
| GoHighLevel | $297/mo | +$228/mo | No Helpdesk / ticketing |
| ManyChat | $29/mo | −$40/mo | No Helpdesk / ticketing, Live chat |
| Chatfuel | $69/mo | same | No Helpdesk / ticketing, Live chat |
Prices are the plan we verified for each tool, the same figure its own pricing page shows. How we check.
Zendesk alternatives: common questions
- What is the cheapest Zendesk alternative?
- LiveChat at $59/mo is the cheapest we track that covers everything we track Zendesk for.
- Is there a free Zendesk alternative?
- Not among the 11 alternatives we track — every one of them charges.
- What can replace Zendesk without losing features?
- Freshdesk covers what we track Zendesk for, at a lower price.