Help Scout pricing: the real monthly cost
Help Scout lists at $45/mo on the Plus plan we verified in August 2026, covering 5 tracked capabilities. The verified plan price is the figure we use for comparison. Prices are taken from the vendor's own pricing page.
Help Scout is a customer support platform centered on a shared inbox and knowledge base. Support teams use it for email-heavy help operations with a simpler alternative to large ticket suites.
Plans
| Plan | Monthly | Annual | Limits |
|---|---|---|---|
| Free | $0/mo | $0/moYearly | — |
| Standard | $25/mo | — | — |
| PlusDisplay plan | $45/mo | — | — |
| Pro | $75/mo | — | — |
Capabilities
Live chat
Quality 7/10
Helpdesk / ticketing
Quality 9/10
Email automations
Quality 5/10 · Secondary
CRM contact database
Quality 5/10 · Secondary
Analytics & reporting
Quality 6/10 · Secondary
Help Scout pricing: common questions
- How much does Help Scout cost per month?
- Help Scout lists at $45/mo on the verified display plan. The all-in estimated monthly cost, including usage fees where we have them, is $45/mo.
- Does Help Scout charge usage fees on top?
- We have not itemised usage fees for this tool on the verified Plus plan; the $45/mo list price is the figure we use.
- When was this price last verified?
- We last verified Help Scout's pricing on 2026-08-30. Figures come from the vendor's own pricing page.
Keep comparing
Compare Help Scout with the rest of its category
Every chat & support tool we hold a verified price for, ranked cheapest first.
Where Help Scout fits in a stack
See Help Scout priced alongside everything else these businesses run.