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Freshdesk pricing: the real monthly cost

Freshdesk lists at $66/mo on the Pro plan we verified in August 2026, covering 5 tracked capabilities. The verified plan price is the figure we use for comparison. Prices are taken from the vendor's own pricing page.

Freshdesk is a help desk platform for support teams managing tickets across email and other channels. Companies use it to organize customer issues, SLAs, and agent collaboration in a shared inbox model.

Advertised price

$66/mo

Real monthly cost (light use)

$66/mo

Where the money goes

  • Pro plan$66

Plans

PlanMonthlyAnnualLimits
Growth$23/mo$19/moYearly
ProDisplay plan$66/mo$55/moYearly
Enterprise$107/mo$89/moYearly

Capabilities

  • Live chat

    Quality 7/10

  • Chatbots / DM automation

    Quality 6/10

  • Helpdesk / ticketing

    Quality 9/10

  • CRM contact database

    Quality 5/10 · Secondary

  • Analytics & reporting

    Quality 6/10 · Secondary

Freshdesk pricing: common questions

How much does Freshdesk cost per month?
Freshdesk lists at $66/mo on the verified display plan. The all-in estimated monthly cost, including usage fees where we have them, is $66/mo.
Does Freshdesk charge usage fees on top?
We have not itemised usage fees for this tool on the verified Pro plan; the $66/mo list price is the figure we use.
When was this price last verified?
We last verified Freshdesk's pricing on 2026-08-02. Figures come from the vendor's own pricing page.