Freshdesk alternatives
Freshdesk costs $66/mo on the plan we verified. We track 11 alternatives that do the same job, from $59/mo. None of them is both cheaper than Freshdesk and a full replacement, so switching means paying more or giving something up. Prices were checked in August 2026.
11 alternatives to Freshdesk
6 cover every capability we track for Freshdesk; 5 do the same job but drop something.
Full coverage
Same capabilities we track for Freshdesk. None is both cheaper and a full replacement at equal quality.
| Tool | Price | vs Freshdesk | What you’d give up |
|---|---|---|---|
| LiveChat | $59/mo | −$7/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
| Tidio | $59/mo | −$7/mo | Has it all, but we rate it weaker on Helpdesk / ticketing |
| Zendesk | $69/mo | +$3/mo | Covers everything we track Freshdesk for |
| Gorgias | $77/mo | +$11/mo | Covers everything we track Freshdesk for |
| Crisp | $95/mo | +$29/mo | Covers everything we track Freshdesk for |
| HubSpot | $100/mo | +$34/mo | Covers everything we track Freshdesk for |
Partial — what you’d give up
Same category or substantial overlap, but missing at least one primary capability. Useful peers — not 1:1 swaps.
| Tool | Price | vs Freshdesk | What you’d give up |
|---|---|---|---|
| Freshsales | $39/mo | −$27/mo | No Helpdesk / ticketing |
| Help Scout | $45/mo | −$21/mo | No Chatbots / DM automation |
| GoHighLevel | $297/mo | +$231/mo | No Helpdesk / ticketing |
| ManyChat | $29/mo | −$37/mo | No Helpdesk / ticketing, Live chat |
| Chatfuel | $69/mo | +$3/mo | No Helpdesk / ticketing, Live chat |
Prices are the plan we verified for each tool, the same figure its own pricing page shows. How we check.
Freshdesk alternatives: common questions
- What is the cheapest Freshdesk alternative?
- LiveChat at $59/mo is the cheapest we track that covers everything we track Freshdesk for.
- Is there a free Freshdesk alternative?
- Not among the 11 alternatives we track — every one of them charges.
- What can replace Freshdesk without losing features?
- Nothing cheaper covers all of it. The closest alternatives either cost more than Freshdesk or drop part of what it does — the table shows which.